Shipping policy

Shipping Policy

Order Processing

Orders are typically processed and shipped within 1 to 3 business days. Orders placed on weekends or holidays will be processed on the next business day. Processing times may be longer during periods of high order volume.

Shipping Rates

Shipping charges are calculated at checkout based on the products in your order, delivery location, and available shipping method. The total shipping cost will be displayed before you complete your purchase.

Delivery

Estimated delivery times shown at checkout are provided by the shipping carrier and are not guaranteed. Weather, carrier delays, holidays, and other circumstances outside our control may affect delivery.

Order Tracking

When tracking information is available, it will be sent to the email address provided with your order after your shipment has been processed.

Shipping Locations

We currently ship to eligible addresses within the 48 contiguous United States. We do not currently ship to Alaska, Hawaii, U.S. territories, or international destinations. Some products or destinations may be subject to additional shipping restrictions.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you discover an error in your shipping information. We cannot guarantee that an address can be changed after an order has entered fulfillment.

Lost or Damaged Shipments

If your order arrives damaged, or you believe your shipment has been lost in transit, please contact us at marketing@pureseed.com with your order number and relevant details so we can assist you.

Questions

For questions regarding an order or shipment, contact:

Pure Seed Store
29975 S Barlow Rd
Canby, OR 97013
Phone: 971-431-0920
Email: marketing@pureseed.com